Friday, August 25, 2006

Edited sequence of events since returning to California.

Thursday: found our apartment filled with mold, called the insurance compay and the apartment manager

Friday AM: called State Farm, insurance agent said he'd send out an agent and would know more on Monday; manager said he'd send maintenance men to look at our apartment

Friday PM: no agent; maintenance men said they didn't see mold

Friday later PM: called State Farm, they said no agent until Monday; we went to the apartment and pointed out the enormous quantities of mold to the maintenance men; they gasped.

Saturday AM: we were given a new apartment

no further progress until Monday

Monday AM: called State Farm, they said no agent; apartment hired a company to find where the mold came from

Monday PM: agent arrived, took pictures and left; company decided the moisture was in the walls

Tuesday AM: called State Farm, insurance agent said he needed to talk to another agent and the company (mentioned above); said he would do it Tuesday PM

Tuesday PM: called State Farm, agent couldn't get ahold of other agent or the company

Wednesday PM: called State Farm, agent still couldn't get ahold of other company, did read report written by other agent; agent called landlord and asked questions

Thursday AM: called State Farm, agent still didn't get ahold of company

Thursday PM: apartment manager said sending out a new compnay to text toxicity levels of mold; new company would be out on Monday, results on Wednesday; asked if I just "wanted to sign a release of liability and take (my stuff) out"; not being the world's biggest idiot, I said no thanks

Thursday later PM: called State Farm, agent said he would talk to his personal supervisors

Friday early AM: threw my back out (too much sleeping on the floor)

Friday AM: called State Farm, agent forgot to talk to his suprvisors, said he would right then

Friday PM: called State Farm, agent said he would, "Go talk to his supervisors right now" (had forgotten again)

Friday Later PM: called State Farm, agent said he needed to talk to apartment manager and would know more on Monday

One week, zero progress. Thanks a bunch.

1 comment:

Anonymous said...

It is such a blessing to have stuff like this on earth to deal with...it makes heaven so much more appealing! P.S. Not a bad idea to mention having back trouble from their lack of promptness...