Edited sequence of events since returning to California.
Thursday: found our apartment filled with mold, called the insurance compay and the apartment manager
Friday AM: called State Farm, insurance agent said he'd send out an agent and would know more on Monday; manager said he'd send maintenance men to look at our apartment
Friday PM: no agent; maintenance men said they didn't see mold
Friday later PM: called State Farm, they said no agent until Monday; we went to the apartment and pointed out the enormous quantities of mold to the maintenance men; they gasped.
Saturday AM: we were given a new apartment
no further progress until Monday
Monday AM: called State Farm, they said no agent; apartment hired a company to find where the mold came from
Monday PM: agent arrived, took pictures and left; company decided the moisture was in the walls
Tuesday AM: called State Farm, insurance agent said he needed to talk to another agent and the company (mentioned above); said he would do it Tuesday PM
Tuesday PM: called State Farm, agent couldn't get ahold of other agent or the company
Wednesday PM: called State Farm, agent still couldn't get ahold of other company, did read report written by other agent; agent called landlord and asked questions
Thursday AM: called State Farm, agent still didn't get ahold of company
Thursday PM: apartment manager said sending out a new compnay to text toxicity levels of mold; new company would be out on Monday, results on Wednesday; asked if I just "wanted to sign a release of liability and take (my stuff) out"; not being the world's biggest idiot, I said no thanks
Thursday later PM: called State Farm, agent said he would talk to his personal supervisors
Friday early AM: threw my back out (too much sleeping on the floor)
Friday AM: called State Farm, agent forgot to talk to his suprvisors, said he would right then
Friday PM: called State Farm, agent said he would, "Go talk to his supervisors right now" (had forgotten again)
Friday Later PM: called State Farm, agent said he needed to talk to apartment manager and would know more on Monday
One week, zero progress. Thanks a bunch.
1 comment:
It is such a blessing to have stuff like this on earth to deal with...it makes heaven so much more appealing! P.S. Not a bad idea to mention having back trouble from their lack of promptness...
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